For inquiries related to your application, please first contact us via email at: support@getarubacard.com
This agreement is between you, the User of this Website, and getarubacard.com, the owner of this Website. Your consent to abide by these terms is assumed at your first use of the Website. If you disagree with these terms, you should discontinue using the Website immediately.
In this Agreement, the following definitions are applied:
“Content” refers to any text, graphics, images, audio, video, software, data compilations, and any other form of information capable of being stored in a computer that appears on or is part of this Website.
“Premises” refers to our location at getarubacard.com, 1802 N. Alafaya Trail, Suite 134, Orlando, FL 32826, United States.
“Service” encompasses all online facilities, tools, services, or information that getarubacard.com provides through the Website presently or in the future.
“System” includes any online communications infrastructure that getarubacard.com makes available through the Website now or in the future. This may include email, message boards, live chat facilities, and email links.
“User” / “Users” are third parties that access the Website and are not employed by getarubacard.com or acting within the scope of their employment.
“Website” refers to the website you are currently using (getarubacard.com) and any subdomains of this site unless expressly excluded by their own terms and conditions.
All Content on the Website, unless uploaded by Users, is the property of getarubacard.com, our affiliates, or other relevant third parties. By using the Website, you acknowledge that such materials are protected by domestic and international intellectual property laws.
You may not reproduce, copy, distribute, store or in any other way reuse material from the Website unless given explicit written permission by getarubacard.com or as permitted by US law.
This Website may contain links to other sites not controlled by getarubacard.com. We are not responsible for the content or reliability of other websites and disclaim liability for any loss or damage that may arise from their use. The presence of external links does not imply endorsement by getarubacard.com.
Links to the home page of our site are permitted without prior approval, but deep linking (i.e., links to specific pages within the site) requires explicit permission from getarubacard.com. For permissions, contact us via email at support@getarubacard.com.
The use of this Website is also governed by our Privacy Policy, which is incorporated by reference into these terms and conditions.
Getarubacard.com does not guarantee that the Website will meet your needs or that it will be uninterrupted, timely, secure, or error-free. We do not warrant the accuracy or completeness of the information, text, graphics, links, or other items contained within these materials.
The Website is provided “as is” and on an “as available” basis. We do not guarantee that the Website or any function or feature will be available uninterrupted or error-free. There may be delays, omissions, and interruptions in the availability of the Website.
Getarubacard.com is not liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use the Website, including but not limited to reliance by a user on any information obtained at the Website.
The failure of getarubacard.com to enforce any provisions of these terms and conditions shall not be construed as a waiver of any provision or right.
Should there be any discrepancy between these Terms and Conditions and earlier versions, the current Terms and Conditions will take precedence unless explicitly indicated otherwise.
All notices and communications should be sent to us either by mail to our Premises (address noted above) or by email to support@getarubacard.com. Notices sent via post are considered received three days after mailing if sent by first-class post. Emails are considered received on the day they are sent if received in full on a business day, or on the next business day if sent on a weekend or public holiday.
These terms and conditions are governed by and construed in accordance with the laws of the United States of America, and you agree to submit to the exclusive jurisdiction of the US courts.
For more detailed information on other sections such as Service Costs and Fees, Refund and Complaints Procedure, and others, please refer to the specific sections of the terms and conditions as outlined on the Website.
Our goal is to process all successfully submitted applications within 72 hours. However, we are not responsible for any delays in processing. It is not recommended to submit an ED Card Application through getarubacard.com within 24 hours of your travel.
Upon accepting these terms and conditions and making a successful payment, you authorize the getarubacard.com data processing team to handle your eTA application. A fee of $60.00-$79.99 USD per applicant covers application confirmation, admission, error checks, reimbursement for declined applications, and 24/7 email support and advice. We hold no liability for any loss or damage resulting from transaction declines due to the cardholder exceeding the preset spending limit agreed with our acquiring bank.
Our services are governed by United States and international law. As we provide a digital personalized service, submitting a booking implies you waive your rights to cancel.
This Website contains various types of information intended for our customers, employees, shareholders, stakeholders, and the general public. This information is provided on an “as is” basis with no warranty. getarubacard.com expressly disclaims all warranties, whether express or implied, including, but not limited to, the accuracy, currency, or completeness of the information on this website or its suitability for any particular purpose. To the extent permissible under law, getarubacard.com is not liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use this website. Review all information carefully before using any product purchased from this website. Links to third-party websites are provided for convenience only, and getarubacard.com does not endorse or assume responsibility for their content or performance.
All requests for refunds or formal complaints should be directed to us via email at support@getarubacard.com.